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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Hubbartt

January 9, 2025

5  out of  5
rating by Jason Hubbartt
"Super fast communication and handling of issues. One of the best agents I've had in 35 years!"
We responded:
"Thank you so much, Jason! One of the best insurance agents in 35 years is high praise and we appreciate it."
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Jenni Pertuset

January 8, 2025

5  out of  5
rating by Jenni Pertuset
"Mallory is quick, responsive, persistent, and above all helpful."
We responded:
"Thank you Jenni! Mallory does have quite the skill set and we love that she puts it to good use for our clients."
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Cindy Thomsen

December 23, 2024

5  out of  5
rating by Cindy Thomsen
"I’ve been a customer for several years now. I wouldn’t go back to not having Chris and his office as our agent. They are so quick to respond and always happy to help."
We responded:
"Thank you Cindy!"
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Colin Gallagher

December 20, 2024

5  out of  5
rating by Colin Gallagher
"I had an excellent experience with Chris Gibbons’s insurance agency. I worked with office manager Mallory Lamb after a minor car accident. Mallory was incredibly attentive, keeping us informed throughout the entire claims process. Her guidance made everything feel seamless and stress-free. She also referred us to a fantastic body shop that did exceptional repair work on our vehicle. I truly appreciate her dedication and support during this time, making what could have been a daunting experience much easier to navigate. Thank you, Mallory, for your outstanding customer service!"
We responded:
"Thank you Colin - Mallory is such an asset to our agency and we're thrilled you got to experience her amazing customer service firsthand! "
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Andrew Holtzclaw

December 12, 2024

5  out of  5
rating by Andrew Holtzclaw
"We've been working with the entire Chris Gibbens office for years and couldn't more highly recommend them. They are great partners, quick to respond, and proactively engage us on items we need to be thinking about. Really appreciate them!"
We responded:
"Thank you Andrew! We're proud to be the trusted insurance partner for you and your family!"
Profile photo of Xu Dong

Xu Dong

December 6, 2024

5  out of  5
rating by Xu Dong
"Communicative. Responsive. Care."
We responded:
"Xu - short and sweet but such a quality review, thank you!"
Profile photo of Jordan Bush

Jordan Bush

December 5, 2024

5  out of  5
rating by Jordan Bush
"I always have a great experience here, they make everything easy!"
We responded:
"Thanks for trusting us with your insurance needs, Jordan!"
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Sarah Robinson

November 19, 2024

5  out of  5
rating by Sarah Robinson
"We’ve been with Chris and his team for 10 years. Always prompt with responses and helpful with whatever we need! Highly recommend!"
We responded:
"Thanks Sarah!"
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chris young

November 18, 2024

5  out of  5
rating by chris young
"I have been with Chris' office for many years. Great service and customer support. I recently bought a vehicle and needed to add insurance to it. Mallory took care of it on the spot. No hassle and no time at all. Thanks!!"
We responded:
"Thank you Chris - appreciate your loyalty over the years!"
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Paul Bonham

October 23, 2024

5  out of  5
rating by Paul Bonham
"Thanks to Chris and his team, and especially our guy Nico who takes care of us and our insurance needs and is always very pleasant to work with!"
We responded:
"Thanks Paul, we’re happy to take care of your insurance needs!"
Profile photo of Rofyash Moham

Rofyash Moham

October 21, 2024

5  out of  5
rating by Rofyash Moham
"Very happy to mention that Mallory made it extremely easy to process and finalize our policies. She responded quickly and was thorough with the documents and information."
We responded:
"Thank you Rofyash!"
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Reed Wiman

October 2, 2024

5  out of  5
rating by Reed Wiman
"I've been with Chris and his team for more than a decade now, and could not be more pleased. It's nice to be able to call the office (or email), work with a real person, and have my questions answered, or issues solved immediately. Never thought I'd be writing a review for an insurance company, but Chris, Mallory and team have consistently gone above and beyond to save $ and cover my family. Thank you!"
We responded:
"Thank you so much, Reed! "
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Jeffrey Lee

October 1, 2024

5  out of  5
rating by Jeffrey Lee
"Had an urgent update on my insurance that needed to be verified within an hour, they helped me get the verified insurance in like 10 minutes after calling them."
We responded:
"Happy to help provide a quick turnaround, thanks Jeffrey!"
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Jonathan Siehl

September 25, 2024

5  out of  5
rating by Jonathan Siehl
"Met with Nico 9/24/24. He was professional, friendly and helpful with our decisions."
We responded:
"Thanks Jon!"
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Claire Sindlinger

September 24, 2024

5  out of  5
rating by Claire Sindlinger
"My experience with Chris Gibbens State Farm Insurance has been nothing, but smooth. Mallory on their team has been super helpful and always makes adjustments to my policy quick and easy."
We responded:
"Thank you Claire! "
Profile photo of Liza Donier

Liza Donier

September 20, 2024

5  out of  5
rating by Liza Donier
"I have worked with Mallory, the office manager, through my job and have only had a wonderful experience. Mallory is so quick to respond to questions or provide the last minute documents that I often need in my position. I would highly recommend their office!"
We responded:
"Thanks Liza!"
Profile photo of Nancy Donier

Nancy Donier

September 20, 2024

5  out of  5
rating by Nancy Donier
"I have been working with Chris’ office for my business for many years and would highly recommend them! Their whole team is extremely kind and ready to help at the drop of a hat. Our main contact is Mallory, who is truly a delight to work with. She is quick to respond to all my questions and offers suggestions and advice when needed. I have truly appreciated working with their office!"
We responded:
"Nancy - thank you so much, we’re proud to insure your business!"
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Dani Little

September 18, 2024

5  out of  5
rating by Dani Little
"I'm preparing for an upcoming move and required a new renters insurance policy since I'm relocating across states. Mallory was quick and helpful; able to set me up with a new policy all in one afternoon. Moving is stressful enough and I'm so glad that they were able to make this task easy!"
We responded:
"Dani - thank you so much and good luck with the upcoming move. Glad Mallory was able to help you check one thing off your list easily!"
Profile photo of Julian Najera-Amarillas

Julian Najera-Amarillas

September 12, 2024

5  out of  5
rating by Julian Najera-Amarillas
"Mallory was amazing to work with. I submitted my information on the State Farm website and called the office to obtain renter's insurance. Everything was finished within 10 minutes and all of my questions were answered. I recommend working with Mallory for anyone trying to get insurance."
We responded:
"Thank you Julian!"
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Chris Karam

September 6, 2024

5  out of  5
rating by Chris Karam
"Mallory, the office manager is amazing to work with. She's super organized and a fantastic communicator. She has been stellar at helping us manage our policies to find the best possible coverage for our family, at the best possible price."
We responded:
"Thanks Chris and you're right, Mallory is a master communicator! Thanks for trusting us with your insurance needs. "
Profile photo of Robert Roy

Robert Roy

August 21, 2024

5  out of  5
rating by Robert Roy
"We have used Chris Gibbens-State Farm insurance since moving to Seattle in 2016. We have insured rental, home owners and cars. We could not be happier with their services. Always fast to answer questions and to modify or offer new policies. That make it all very easy."
We responded:
"Thank you Robert! Eight years in and going strong!"
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Christina Kristl

July 31, 2024

5  out of  5
rating by Christina Kristl
"Our family have been customers for decades and this State Farm office accommodates all of our needs quickly and efficiently. The staff is always friendly and helpful."
We responded:
"Thank you Christina!"
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Sophieee XoXo

July 10, 2024

5  out of  5
rating by Sophieee XoXo
"Great experience, responding very fast!"
We responded:
"Thank you!"
Profile photo of McKenna Kostrencich

McKenna Kostrencich

July 9, 2024

5  out of  5
rating by McKenna Kostrencich
"I just switched over from my old insurance provider to Chris and Mallory at State Farm because they made the whole process WAY easier and provided me with a great low rate for both my condo and car! Really appreciate the attentiveness from the whole SF team!"
We responded:
"Thanks McKenna - we're thrilled to have you as a client!"
Profile photo of Katherine Nash

Katherine Nash

June 28, 2024

5  out of  5
rating by Katherine Nash
"So glad to have switched to State Farm for auto and home insurance. Nico was very helpful in getting us a much better rate for a better plan, and did it with an ease and responsiveness that I was delighted to encounter. I only wish we had made the change sooner."
We responded:
"Thank you Katie!"