Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aliesha Ruiz

Aliesha Ruiz

March 8, 2026

5  out of  5
rating by Aliesha Ruiz
"As a former State Farm Agent myself, I understand how essential a good team is. Chris and his team are top-notch. Mallory is a rock star! She is always quick to respond and takes great care of me. Trust and personalized services are what I value most from my insurance, and I have found both in this agency."
We responded:
"Thanks, Aliesha! Mallory truly is a rock star and we so appreciate that you value our personalized customer service. It's very important to our office!"
Profile photo of Chris Leininger

Chris Leininger

March 6, 2026

5  out of  5
rating by Chris Leininger
"I have been with the Chris Gibbons office since its inception. I love working with Mallory - she is always responsive, cheerful and efficient. I have received good service from Niko as well. I highly recommend this office"
We responded:
"Chris - thank you so much!"
Profile photo of Erik Peters

Erik Peters

February 25, 2026

5  out of  5
rating by Erik Peters
"Like a sun beam streaking through a cloudy sky, Mallory struck through my overwhelming moving anxiety and gave me just what I needed: CLARITY. Thank you Mallory for helping this part of moving be the easiest."
We responded:
"Thank you, Erik, for this glowing review! Mallory is a master at providing clarity while making the insurance process bright and easy. We really appreciate you taking the time to shine a light on the type of customer service our office provides!"
Profile photo of Ci Coo

Ci Coo

February 18, 2026

5  out of  5
rating by Ci Coo
"Working with Mallory has been such a positive experience. She is attentive, and genuinely care about her clients. It’s rare to find someone so patient and thorough. I feel much more secure knowing my insurance needs are in good hands."
We responded:
"We’re so happy you enjoy working with Mallory and feel that security regarding your insurance needs. Thanks Ci!"
Profile photo of Tina Winn

Tina Winn

February 11, 2026

5  out of  5
rating by Tina Winn
"We've had great service from Chris and his team in our 3+ years of working with them. We worked with Mallory today to get insurance for our new vehicle and she went above and beyond to make sure everything was handled professionally and went smoothly!"
We responded:
"Thanks Tina, our pleasure!"
Profile photo of Hannah Pham

Hannah Pham

February 4, 2026

5  out of  5
rating by Hannah Pham
"Mallory was so wonderful to work with! Very kind, helpful, and overall an excellent experience. Definitely recommend 😊"
We responded:
"Thank you, Hannah! Mallory is a gem and we’re so glad you acknowledged her!"
Profile photo of Nancy Giunto

Nancy Giunto

January 26, 2026

5  out of  5
rating by Nancy Giunto
"We have worked with Chris and his team for several decades on a variety of insurance types including home, renters insurance, car and personal liability. They are an honest and forthright group, always quick to respond with exceptional follow through on coverage and claims issues."
We responded:
"Thank you, Nancy! It's been our privilege to work with you and your family for so long. We really appreciate your comments about our honest and thorough approach to the insurance business. That's something that is very important to us!"
Profile photo of Nicholas Signori

Nicholas Signori

January 15, 2026

5  out of  5
rating by Nicholas Signori
"I’ve never had a problem getting in touch with these folks. Always super responsive and quick to get documents from. Mallory was super nice and helpful."
We responded:
"Thank you, Nicholas!"
Profile photo of Keenan McAluney

Keenan McAluney

January 14, 2026

5  out of  5
rating by Keenan McAluney
"Longtime client of this office. Mallory helped with some key auto policy changes and made the process very easy. Very responsive team and strong customer service."
We responded:
"Thank you, Keenan! We appreciate you mentioning our commitment to timely customer service."
Profile photo of Begoña García Malaxechebarría

Begoña García Malaxechebarría

January 6, 2026

5  out of  5
rating by Begoña García Malaxechebarría
"Mallory was super efficient and extremely helpful in setting up my policy. All questions were answered quickly and clearly. Highly recommended!"
We responded:
"Thank you so much!"
Profile photo of Kalpesh Sutaria

Kalpesh Sutaria

December 31, 2025

5  out of  5
rating by Kalpesh Sutaria
"I have been working with Chris and his team for over 10 years and they have always been kind, on point and very helpful. I would definitely recommend them to friends and family!"
We responded:
"Thank you so much, Kalpesh. It's been wonderful taking care of your insurance needs for over a decade!"
Profile photo of Ricky Montoya

Ricky Montoya

December 31, 2025

5  out of  5
rating by Ricky Montoya
"Easy to work with. Prompt results."
We responded:
"Thanks Ricky!"
Profile photo of Adam Durr

Adam Durr

December 27, 2025

5  out of  5
rating by Adam Durr
"I have used Chris Gibbens State Farm for my insurance needs for almost 13 years and I their customer service is top notched. The prices are par with the market and lower with multiple discounts. Also the customer service is outstanding. Nico and Mallory answers promptly and takes care of it."
We responded:
"Thank you so much, Adam!"
Profile photo of Matt Winegardner

Matt Winegardner

December 16, 2025

5  out of  5
rating by Matt Winegardner
"We’ve been with Chris for 20+ years and are very happy."
We responded:
"Matt - thanks for your business loyalty over the last two decades!"
Profile photo of Danielle Janota

Danielle Janota

December 14, 2025

5  out of  5
rating by Danielle Janota
"Nico was super helpful and responsive in dealing with my renters insurance. I had some confusing circumstances on my end, and he very patiently helped me figure everything out."
We responded:
"Thank you, Danielle!"
Profile photo of Jonathan Blanks

Jonathan Blanks

December 10, 2025

5  out of  5
rating by Jonathan Blanks
"Recently moved back to Seattle and needed to secure renters insurance. I got a quote I liked online and purchased the insurance. Was contacted quickly by Mallory at the local office who offered to help with anything else I needed. She was very responsive and helped answer my questions and we switched our jewelry insurance covered over to State Farm as a result."
We responded:
"Thanks Jonathan, and welcome back to Seattle!"
Profile photo of Aden Markwell

Aden Markwell

December 9, 2025

5  out of  5
rating by Aden Markwell
"Nico was very helpful when updating my information and checking in on my policies."
We responded:
"Thank you, Aden!"
Profile photo of Casey Broesamle

Casey Broesamle

December 4, 2025

5  out of  5
rating by Casey Broesamle
"I have used Chris Gibbens State Farm for my insurance needs for over ten years and will continue to do so for the foreseeable future. The prices are fair and the customer service is outstanding. Whenever I have a question or need to change or add coverage I call the office, Nico answers and takes care of it, fast, easy, seamless. I cannot imagine a better experience."
We responded:
"Casey - you da man! Thank you very much for this amazing review. The points you mentioned about seamless customer service and accessibility over the phone are things we pride ourselves on, so thanks for noticing!"
Profile photo of Jonathan Arce

Jonathan Arce

December 4, 2025

5  out of  5
rating by Jonathan Arce
"Every time I buy a silly automotive project, Nico and the team at State Farm help make the insurance process easy and fast. Thank you for helping to keep me and my projects covered!"
We responded:
"Thanks Jonathan - we fully support every one of those projects! Happy to help with your insurance needs."
Profile photo of Ana Kokaurova

Ana Kokaurova

December 3, 2025

5  out of  5
rating by Ana Kokaurova
"We've been working with Chris Gibbens office for 10 years and it has been really smooth! We appreciate the personal touches and connections. they are always looking out for us."
We responded:
"Thank you so much, Ana! It's been great taking care of your insurance needs all these years and developing those connections!"
Profile photo of Joel Fluss

Joel Fluss

November 19, 2025

5  out of  5
rating by Joel Fluss
"Very helpful and efficient in moving over my policies from out of state."
We responded:
"Thanks Joel - welcome to our office!"
Profile photo of Khamph Southisombath

Khamph Southisombath

November 17, 2025

5  out of  5
rating by Khamph Southisombath
"I’ve been with State Farm, Chris Gibben’s office since I moved to Seattle nine years ago. They have been such a great help. Excellent communicators, always available to help me troubleshoot issues, and have great customer service. Highly recommend!"
We responded:
"Thanks Khamph! Can’t believe it’s been nine years since we started working together. "
Profile photo of Jessica Harrison

Jessica Harrison

October 29, 2025

5  out of  5
rating by Jessica Harrison
"I so appreciate this office. I got into an accident recently and Mallory’s thoughtful, clear advice made me feel SO much better as I navigated the claims process with the other driver’s insurance company. Thank you Mallory and team for being so helpful!"
We responded:
"Thanks Jessica! Navigating insurance claims can be a lot, so we're very happy to hear Mallory's guidance and insight made a difference!"
Profile photo of Albert Raney

Albert Raney

October 15, 2025

5  out of  5
rating by Albert Raney
"I have been completely satisfied with this agency. Nico Jacobs is who I work with and he is awesome. Very responsive and always provides what is needed promptly, making everything clear along the way."
We responded:
"Thank you Albert! Nico does such a great job at our agency and we really appreciate you acknowledging him!"
Profile photo of Phan Chuong

Phan Chuong

September 30, 2025

5  out of  5
rating by Phan Chuong
"Mallory and her team helped me and my family countless of time! They response very fast and fully support me, no matter what kind of situation we're in. Thank you, Mallory"
We responded:
"Thank you Phan!"