Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Begoña García Malaxechebarría

Begoña García Malaxechebarría

January 6, 2026

5  out of  5
rating by Begoña García Malaxechebarría
"Mallory was super efficient and extremely helpful in setting up my policy. All questions were answered quickly and clearly. Highly recommended!"
Profile photo of Kalpesh Sutaria

Kalpesh Sutaria

December 31, 2025

5  out of  5
rating by Kalpesh Sutaria
"I have been working with Chris and his team for over 10 years and they have always been kind, on point and very helpful. I would definitely recommend them to friends and family!"
We responded:
"Thank you so much, Kalpesh. It's been wonderful taking care of your insurance needs for over a decade!"
Profile photo of Ricky Montoya

Ricky Montoya

December 31, 2025

5  out of  5
rating by Ricky Montoya
"Easy to work with. Prompt results."
We responded:
"Thanks Ricky!"
Profile photo of Adam Durr

Adam Durr

December 27, 2025

5  out of  5
rating by Adam Durr
"I have used Chris Gibbens State Farm for my insurance needs for almost 13 years and I their customer service is top notched. The prices are par with the market and lower with multiple discounts. Also the customer service is outstanding. Nico and Mallory answers promptly and takes care of it."
We responded:
"Thank you so much, Adam!"
Profile photo of Matt Winegardner

Matt Winegardner

December 16, 2025

5  out of  5
rating by Matt Winegardner
"We’ve been with Chris for 20+ years and are very happy."
We responded:
"Matt - thanks for your business loyalty over the last two decades!"
Profile photo of Danielle Janota

Danielle Janota

December 14, 2025

5  out of  5
rating by Danielle Janota
"Nico was super helpful and responsive in dealing with my renters insurance. I had some confusing circumstances on my end, and he very patiently helped me figure everything out."
We responded:
"Thank you, Danielle!"
Profile photo of Jonathan Blanks

Jonathan Blanks

December 10, 2025

5  out of  5
rating by Jonathan Blanks
"Recently moved back to Seattle and needed to secure renters insurance. I got a quote I liked online and purchased the insurance. Was contacted quickly by Mallory at the local office who offered to help with anything else I needed. She was very responsive and helped answer my questions and we switched our jewelry insurance covered over to State Farm as a result."
We responded:
"Thanks Jonathan, and welcome back to Seattle!"
Profile photo of Aden Markwell

Aden Markwell

December 9, 2025

5  out of  5
rating by Aden Markwell
"Nico was very helpful when updating my information and checking in on my policies."
We responded:
"Thank you, Aden!"
Profile photo of Casey Broesamle

Casey Broesamle

December 4, 2025

5  out of  5
rating by Casey Broesamle
"I have used Chris Gibbens State Farm for my insurance needs for over ten years and will continue to do so for the foreseeable future. The prices are fair and the customer service is outstanding. Whenever I have a question or need to change or add coverage I call the office, Nico answers and takes care of it, fast, easy, seamless. I cannot imagine a better experience."
We responded:
"Casey - you da man! Thank you very much for this amazing review. The points you mentioned about seamless customer service and accessibility over the phone are things we pride ourselves on, so thanks for noticing!"
Profile photo of Jonathan Arce

Jonathan Arce

December 4, 2025

5  out of  5
rating by Jonathan Arce
"Every time I buy a silly automotive project, Nico and the team at State Farm help make the insurance process easy and fast. Thank you for helping to keep me and my projects covered!"
We responded:
"Thanks Jonathan - we fully support every one of those projects! Happy to help with your insurance needs."
Profile photo of Ana Kokaurova

Ana Kokaurova

December 3, 2025

5  out of  5
rating by Ana Kokaurova
"We've been working with Chris Gibbens office for 10 years and it has been really smooth! We appreciate the personal touches and connections. they are always looking out for us."
We responded:
"Thank you so much, Ana! It's been great taking care of your insurance needs all these years and developing those connections!"
Profile photo of Joel Fluss

Joel Fluss

November 19, 2025

5  out of  5
rating by Joel Fluss
"Very helpful and efficient in moving over my policies from out of state."
We responded:
"Thanks Joel - welcome to our office!"
Profile photo of Khamph Southisombath

Khamph Southisombath

November 17, 2025

5  out of  5
rating by Khamph Southisombath
"I’ve been with State Farm, Chris Gibben’s office since I moved to Seattle nine years ago. They have been such a great help. Excellent communicators, always available to help me troubleshoot issues, and have great customer service. Highly recommend!"
We responded:
"Thanks Khamph! Can’t believe it’s been nine years since we started working together. "
Profile photo of Jessica Harrison

Jessica Harrison

October 29, 2025

5  out of  5
rating by Jessica Harrison
"I so appreciate this office. I got into an accident recently and Mallory’s thoughtful, clear advice made me feel SO much better as I navigated the claims process with the other driver’s insurance company. Thank you Mallory and team for being so helpful!"
We responded:
"Thanks Jessica! Navigating insurance claims can be a lot, so we're very happy to hear Mallory's guidance and insight made a difference!"
Profile photo of Albert Raney

Albert Raney

October 15, 2025

5  out of  5
rating by Albert Raney
"I have been completely satisfied with this agency. Nico Jacobs is who I work with and he is awesome. Very responsive and always provides what is needed promptly, making everything clear along the way."
We responded:
"Thank you Albert! Nico does such a great job at our agency and we really appreciate you acknowledging him!"
Profile photo of Phan Chuong

Phan Chuong

September 30, 2025

5  out of  5
rating by Phan Chuong
"Mallory and her team helped me and my family countless of time! They response very fast and fully support me, no matter what kind of situation we're in. Thank you, Mallory"
We responded:
"Thank you Phan!"
Profile photo of R J Hilgers

R J Hilgers

September 23, 2025

5  out of  5
rating by R J Hilgers
"I've worked with Chris Gibbens and his team for years and they've always been a great partner, especially Mallory Lamb who is the most reponsive insurance partner I've ever had."
We responded:
"Thank you RJ - we agree Mallory is amazing and we're very appreciative of your loyalty over the years!"
Profile photo of Martha Choe

Martha Choe

September 23, 2025

5  out of  5
rating by Martha Choe
"Super responsive team with helpful and accurate information. Our questions are answers quickly and the whole team is great to work with."
We responded:
"Thank you Martha!"
Profile photo of Stephen Edde

Stephen Edde

September 17, 2025

5  out of  5
rating by Stephen Edde
"I have worked with Chris Gibbens' office for many years now, through major life milestones. They offer fair rates and friendly customer service. Mallory is the best contact you could ask for, she's very helpful with questions and navigating through the insurance world! Her and the other folks here go above and beyond to ensure a smooth experience."
We responded:
"Stephen - what an amazing review, thank you so very much!"
Profile photo of Bo

Bo

September 17, 2025

5  out of  5
rating by Bo
"I had a pleasant call with Mallory L. She made the application process so smooth and easy. It was one of the best service calls I've ever experienced."
We responded:
"Thank you, Bo! Mallory is such a pro, we're so happy you appreciated her prompt and smooth service."
Profile photo of Leslie Umans

Leslie Umans

August 24, 2025

5  out of  5
rating by Leslie Umans
"Responsive and professional team, a delight to work with!"
We responded:
"Thank you Leslie!"
Profile photo of Nikolaos Pipis

Nikolaos Pipis

August 22, 2025

5  out of  5
rating by Nikolaos Pipis
"Mallory and the rest of the team do a great job in assisting and quickly resolving any issues."
We responded:
"Thank you Nikolaos!"
Profile photo of Nic F.

Nic F.

August 12, 2025

5  out of  5
rating by Nic F.
"I recently moved to Seattle with my family from Chicago and working with Chris Gibbens' team was the easiest part of our transition. Mallory made things simple and painless for my family from the get-go. Mallory helped us find the exact renters insurance we needed and is the reason I'll be coming back soon for auto insurance."
We responded:
"Thank you, Nic! We know there is so much to attend to when moving and we’re thrilled you chose us to help make the insurance process easy. "
Profile photo of Lauren Serna

Lauren Serna

August 12, 2025

5  out of  5
rating by Lauren Serna
"I worked with Mallory to get a new home policy and she was amazing! Super knowledgeable, reasonable quote and answered my many questions, can't recommend her and the team enough!"
We responded:
"Mallory does such a great job, thanks for acknowledging that Lauren! We’re happy to have you as a client."
Profile photo of Deja Lewis

Deja Lewis

July 28, 2025

5  out of  5
rating by Deja Lewis
"My family has been clients of State Farm and Chris Gibbens for quite a few years now. His office is always easy to get ahold of to ask questions or to make policy changes. I am frequently in contact with either Mallory or Nico, and they’re great!"
We responded:
"Thank you Deja - we really enjoy having you as a client!"