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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sophieee XoXo

July 10, 2024

5  out of  5 rating by Sophieee XoXo
"Great experience, responding very fast!"
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McKenna Kostrencich

July 9, 2024

5  out of  5 rating by McKenna Kostrencich
"I just switched over from my old insurance provider to Chris and Mallory at State Farm because they made the whole process WAY easier and provided me with a great low rate for both my condo and car! Really appreciate the attentiveness from the whole SF team!"
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Katherine Nash

June 28, 2024

5  out of  5 rating by Katherine Nash
"So glad to have switched to State Farm for auto and home insurance. Nico was very helpful in getting us a much better rate for a better plan, and did it with an ease and responsiveness that I was delighted to encounter. I only wish we had made the change sooner."
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Ann Cassel

June 25, 2024

5  out of  5 rating by Ann Cassel
"We've been with State Farm on Queen Anne for almost 20 years and have had exceptional service. Recently we made changes to one of our policies with the help of Mallory. She was very quick with her replies and thorough with her explanations of our options. All in all, she is a fantastic tutor if you ever need help with Insurance 101."
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JWymo 16

June 20, 2024

5  out of  5 rating by JWymo 16
"I’ve been working with them for a while now and they provide complete transparency, they help me understand the policies I have in place and any new ones fully and they are one of if not the best prompt answers as I am able to conduct business with them that would normally take a week in just two days! Thank you again!"
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caija barich

June 19, 2024

5  out of  5 rating by caija barich
"Nico Jacobs worked very promptly to get me the best rate after switching from geico. This office responds quickly and it was so easy when they transferred my policy to my new car. So happy I switched. Thanks for taking care of me!"
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Michael Paolo Magno

May 23, 2024

5  out of  5 rating by Michael Paolo Magno
"Have been with Chris and team for almost a decade now and everything has been more than I could ask for! Recently worked with Mallory and she was very quick and responsive!"
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Nicolas GUILLAUME

May 22, 2024

5  out of  5 rating by Nicolas GUILLAUME
"Worked with Mallory to get my house and mother in law (DADU) insured. It was hard to fine providers that would cover both at the same address. Overall a great experience it wasn't the cheapest quote I got but, I thought that it offered the best value of coverage/price. A great experience overall."
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Elizabeth Nosti

May 14, 2024

5  out of  5 rating by Elizabeth Nosti
"Maria was very helpful and knowledgable. She was efficient and answered any and all questions I had. I left with car insurance that same day and even learned a few things about life insurance. Thank you!"
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Drew Williams

May 8, 2024

5  out of  5 rating by Drew Williams
"I have had a great experience working with this team. Mallory had answers to all of my questions and also responded very quickly. I would highly recommend this group."
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Steve

May 8, 2024

5  out of  5 rating by Steve
"I truly cannot say enough. They are so willing to help and highly responsive. If you’re looking for a great experience, people who will listen and take your questions seriously, and just genuinely care, don’t go anywhere else but here. They’re truly the best and I feel so comfortable knowing that I’m taken care by their office."
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Joseph Barnes

April 23, 2024

5  out of  5 rating by Joseph Barnes
"Mallory was very helpful and able to address my policy changes quickly. I am happy to be taken care of by this office and State Farm."
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Aaron Faison

April 3, 2024

5  out of  5 rating by Aaron Faison
"I worked with Mallory. She was professional, quick and friendly."
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Melissa Barden

April 3, 2024

5  out of  5 rating by Melissa Barden
"Just want to give a shout out to Chris Gibbens and team! I am a new customer and am so impressed with their knowledge, patience, and overall customer service they provide. Nico has been so responsive and great to work so I highly recommend working with them. All that even before me mentioning my coverage is better, and is costing less then my previous insurance!"
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Alicia Niblock

April 1, 2024

5  out of  5 rating by Alicia Niblock
"Chris and his team were super helpful in helping me get set up with car and renters insurance after my cross-country move. I recently had my car broken into and needed help on my claim and the team was quick to respond and willing to support me through the process! Would highly recommend."
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David Clemmer

March 15, 2024

5  out of  5 rating by David Clemmer
"I have been with State Farm since I first started driving, 40 years ago because of the wonderful job the Gibbens family team have always done taking care of all my family's needs. Professional service with personal care is not always easy to find but I have never been disappointed with my experience with the Gibbens family from one generation to another!"
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Pam Cople Smith

March 11, 2024

5  out of  5 rating by Pam Cople Smith
"We have been with Chris and State Farm since we moved to Seattle 15 years ago. I can always reach the office when needed and they are always willing to help and advise on any matter. Chris and his team are professional and super friendly. Would recommend them to any local neighbor for sure."
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katy kiernan

February 27, 2024

5  out of  5 rating by katy kiernan
"Could not have been any easier to get renters insurance! Highly recommend if you are in need of help with insurance."
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Sandeep Siddhartha

February 25, 2024

5  out of  5 rating by Sandeep Siddhartha
"Chris and Nico have been fantastic, consistently"
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Devon Sease

February 24, 2024

5  out of  5 rating by Devon Sease
"Nico has been a joy to work with through the years. From renters to home insurance, Nico was there in a timely and friendly manner to help with all my questions."
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Judith Challoner

February 23, 2024

5  out of  5 rating by Judith Challoner
"Chris and his team are always there to answer our questions. They have been helping our family since 1993, from home insurance to the multiple cars we have had. When your kids start driving and owning vehicles, it helps to have a familiar face in your corner!"
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Nick Clare

February 1, 2024

5  out of  5 rating by Nick Clare
"Working with Chris and Mallory is always a positive experience! Quick to respond to an ask, and always making life easier on their clients. Highly recommend."
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Adam Cohn

January 30, 2024

5  out of  5 rating by Adam Cohn
"We transferred to Chris' office when we became frustrated with an unresponsive agent at another State Farm office. From day 1, they have been responsive, clear communicators, and pleasant to work with. So happy that we changed agents, this has made insuring our personal items a breeze."
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Hao Zhang

January 29, 2024

5  out of  5 rating by Hao Zhang
"Malory is super professional on helping us set up the umbrella policy with timely fashion."
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Sergey Patrikeev

January 10, 2024

5  out of  5 rating by Sergey Patrikeev
"Great experience. Easy to work with when I need a certificate or link to renew my policy."