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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Lamance

July 4, 2026

5  out of  5
rating by Tyler Lamance
"Great service and Quick to respond for my renters insurance request!"
We responded:
"Tyler - thanks so much for the review!"
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James Iijima-Schergen

July 3, 2026

5  out of  5
rating by James Iijima-Schergen
"Been with them for over a decade and they're always really responsive. I just updated my policy with some terms with my new landlord and they were great."
We responded:
"Thank you, James! Our pleasure to help with your insurance needs for over a decade!"
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Michelle

June 29, 2026

5  out of  5
rating by Michelle
"Friendly & quick service from Mallory. I had a very easy time updating my policy without any difficulty! :)"
We responded:
"Michelle - we really appreciate your review! Mallory does make the insurance process quite smooth. "
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Steven Stevenson

June 27, 2026

5  out of  5
rating by Steven Stevenson
"Across several different business and rental needs, Nico at State Farm has been always attentive and have had a great pleasure working with this office. Highly recommend."
We responded:
"Thanks Steven!"
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Thuy Ng

June 25, 2026

5  out of  5
rating by Thuy Ng
"Nico was very helpful in responding to my inquiry. He explained very well regarding auto and renters insurance policy. I would definitely recommend this agent to my family and friends."
We responded:
"Thanks, Thuy! We enjoy taking the time to explain auto and renters insurance so you have the peace of mind that State Farm coverage provides!"
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Jessica Chen

June 24, 2026

5  out of  5
rating by Jessica Chen
"I’ve worked with Chris’s team for a few years now and have always had a great experience! Most recently, Nico has made the process of updating my policies really smooth and easy. Highly recommend!"
We responded:
"Thank you, Jessica!"
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Ryan Sullivan

June 10, 2026

5  out of  5
rating by Ryan Sullivan
"Nico and Chris are very responsive and have clear communication style that save a lot of time. Highly recommended."
We responded:
"Thank you, Ryan!"
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Chris Johnson

June 1, 2026

5  out of  5
rating by Chris Johnson
"Mallory Rocks!!!"
We responded:
"Chris - thank you! We tend to agree that Mallory is a rockstar!"
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Dan Lamb

June 1, 2026

5  out of  5
rating by Dan Lamb
"Great team to work with."
We responded:
"Thank you, Dan!"
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Muriel Lorentz

June 1, 2026

5  out of  5
rating by Muriel Lorentz
"I recently switched all of my insurance policies to Chris Gibbens's office, and the experience was excellent. The process was fast and easy, the rates were lower than my previous policies, and I ended up with better coverage. Everyone I talked to was helpful and professional. Highly recommended!"
We responded:
"Thank you so much, Muriel! We're glad you appreciated the good rates, solid customer service, and efficient process."
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Amy Buckalter

May 14, 2026

5  out of  5
rating by Amy Buckalter
"What a tremendous difference it makes to have an exceptional insurance agent! I’ve been a loyal State Farm client for over 30 years, but it wasn’t until I switched to Chris Gibbens and his associate, Mallory Lamb, that I truly experienced what outstanding customer service looks like.

For the first time ever, I had an agent who took the time to help me maximize my coverage while also finding ways to lower my premiums. That’s real service — putting the client’s needs first instead of simply protecting the company’s bottom line.

Chris and Mallory are knowledgeable, responsive, caring, and genuinely committed to their clients. If you’re looking for an insurance agency that truly looks out for you, I can’t recommend Chris Gibbens highly enough. If there were 10 stars to give, this agency would absolutely deserve all 10!"
We responded:
"Thank you so much for your incredible review and for being a State Farm customer for over 30 years! We’re committed to that type of exceptional customer service that you described so well - thanks for noticing and sharing!


"
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R. C.

May 8, 2026

5  out of  5
rating by R. C.
"Nico is the goat! Thank you for your responsiveness and excellent help when I need it most! 🙏🙏"
We responded:
"Our first GOAT shoutout! Thank you, R.C."
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Cristy Handsaker

May 7, 2026

5  out of  5
rating by Cristy Handsaker
"Mallory was super friendly, informative, detailed and efficient with the updates and communication needed. Always feel like the people in the is office are good neighbors, not just because that's State Farm's slogan, but how they practice. Thank you!"
We responded:
"Thank you so much, Cristy! We really do try to live up to the “Good Neighbor” slogan, and are so grateful you notice and appreciate that type of customer service."
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thomas cooper

May 4, 2026

5  out of  5
rating by thomas cooper
"Mallory is very helpful and responsive to emails, which has made changing cars or adding people to my policy easy. No accidents yet so not sure how that would go (hopefully I never find out)."
We responded:
"Glad Mallory made updating your auto insurance policy easy. We’re here to help with any changes or updates down the road!"
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James Gilmore

April 28, 2026

5  out of  5
rating by James Gilmore
"Initially took our a car insurance policy. Easy process. Mallory was very helpful and eventually helped us switch our home owners insurance policy. I appreciated someone local to answer questions. I also felt we got more coverage for a comparable price.

Thank you!"
We responded:
"James - thanks for appreciating our local insurance advice and service."
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Alexander Aguila

April 28, 2026

5  out of  5
rating by Alexander Aguila
"Mallory was responsive and helpful. She explained the quotes to us without pressure, and was happy to work with us."
We responded:
"Thanks for the review, Alexander."
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Loksubhash Pulivarthi

April 23, 2026

5  out of  5
rating by Loksubhash Pulivarthi
"It was nice talking to Mallory Lamb for a quick correction on my policy over the phone. Thanks Mallory."
We responded:
"Thank you!"
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Cece Serrano

April 10, 2026

5  out of  5
rating by Cece Serrano
"Great, straight to the point, and did not price gauge. Thanks for your help!"
We responded:
"Cece - thank you!"
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Sam Hindman

April 8, 2026

5  out of  5
rating by Sam Hindman
"I have been covered by Chris for 8 years, and his staff has always been helpful. Just recently Nico helped save me a decent amount of money on my plan, so that was solid. Also, any time I need help with a claim or general questions, they are extremely helpful."
We responded:
"Thank you, Sam! "
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Rudy Aguilar

April 2, 2026

5  out of  5
rating by Rudy Aguilar
"Chris has been my insurance broker for over 5 years. His team is fantastic. I appreciate how responsive and helpful Mallory has been. She helped me quote and bind a new policy quickly over the last few days. I recommend anyone needing insurance coverage work with Chris, Mallory, and the team."
We responded:
"Thank you, Rudy!"
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Paula N

March 17, 2026

5  out of  5
rating by Paula N
"Mallory, the Office Manager, has never failed to acknowledge and fulfill any requests, answer any questions, and just generally be easy to work with, no matter what my concern or issue may be."
We responded:
"Thank you so much, Paula! "
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Joan Enticknap

March 17, 2026

5  out of  5
rating by Joan Enticknap
"Chris and his team did a great job of providing insurance in plenty of time to meet my closing date on a purchase. Thanks for the great — and quick — work!"
We responded:
"Our pleasure, Joan. Thank you for the awesome review!"
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Lok Pulivarthi

March 13, 2026

5  out of  5
rating by Lok Pulivarthi
"Nico’s reponse time with quick actions is faster than flash. Thanks Nico."
We responded:
"Thanks Lok!"
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Aliesha Ruiz

March 8, 2026

5  out of  5
rating by Aliesha Ruiz
"As a former State Farm Agent myself, I understand how essential a good team is. Chris and his team are top-notch. Mallory is a rock star! She is always quick to respond and takes great care of me. Trust and personalized services are what I value most from my insurance, and I have found both in this agency."
We responded:
"Thanks, Aliesha! Mallory truly is a rock star and we so appreciate that you value our personalized customer service. It's very important to our office!"
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Chris Leininger

March 6, 2026

5  out of  5
rating by Chris Leininger
"I have been with the Chris Gibbons office since its inception. I love working with Mallory - she is always responsive, cheerful and efficient. I have received good service from Niko as well. I highly recommend this office"
We responded:
"Chris - thank you so much!"