
State Farm® Insurance Agent Chris Gibbens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrea Stathoulis
May 21, 2025
"Great experience! Mallory at State Farm was quick, knowledgeable and made an otherwise super tedious task easy. We saved money and even when adding a new driver got a better rate compared to our old policy. I highly recommend"
"Andrea - Mallory specializes in making the seemingly tedious task easy and smooth. Thank you so much for your review!"
Michelle Mustaklem
May 11, 2025
"Nico is so easy to work with! He’s responsive, thoughtful, and always willing to help."
"Michelle - thanks for your kind words about Nico, you're absolutely right! We enjoy working with you!"
L K
May 10, 2025
"I have been a client working with Chris Gibbens since 2011. His office has helped insure me, my family and my business. Over the past few years, I have been in contact with Nico in the office for several changes based on my needs evolving. Nico has been super responsive and has excellent follow through. If you are looking for a new insurance agent that makes you feel like they know you and care about making sure your insurance needs are met, I highly recommend Chris and his team."
"Thank you Lynette! Getting to know you allows us to provide the best insurance advice possible so thanks for more than a decade of your loyalty!"
Marcella Stewart
May 8, 2025
"I recently relocated to Seattle and was referred to State Farm/Chris Gibbens by my Sister who has used them over 20 years. I was very impressed with Mallory Lamb who helped me understand what certain coverage would provide for me and gave detailed examples. She also helped with questions I had for my son looking for car insurance out of state! I highly recommend this team!"
"Thank you so much Marcella, and welcome to Seattle!"
Sruthi Namburi
May 6, 2025
"I worked with Nico Jacobs who was extremely helpful. He even remembered me and reached out to me when eligibility rules were revised to allow me to get coverage. He was very pleasant and easy to work with. I always got quick responses to all my questions. I look forward to continuing to work with him as needed!"
"Thank you Sruthi!"
P. Springer
April 15, 2025
"Chris and his team are so quick to respond and very helpful with answering questions. I recently had make an update to one of my policies due to an upcoming move and Nico had the changes completed in less than a day. The responsiveness and attention to detail was very much appreciated! Definitely a great office to work with if you are under the State Farm umbrella or thinking of switching."
"Thank you Trish!"
Alison C
April 8, 2025
"Really great experience working with this office and everyone who works there. Mallory and Nico are great! They are quick responders and communicate very well. I’ve been really happy with this particular office for a few years now!"
"Thank you Alison! Mallory and Nico truly are great and huge assets to our team. We appreciate you!"
Emily Castillo
April 8, 2025
"Mallory has been so helpful! We have used this office since 2012 and still use them even though we moved to Eastern Washington!"
"Thanks Emily! We’re honored to have taken care of your insurance needs for over a decade, even after your move to the other side of the state."
Rafael Freire Kloecking
April 8, 2025
"Mallory and team are great agents and very helpful in answering any concerns and questions one may have. Getting insurance is a very smooth and easy process"
"Thanks Rafael. Happy we can make the insurance process easy for you!"
Faith Berry
April 1, 2025
"Chris and Mallory have been helping me with renter's insurance for the past 4 years (and probably the next 4 years!), they are always super friendly and quick to respond :)"
"Thanks Faith!"
Kathleen Gallagher
March 31, 2025
"The staff at this office are so easy to work with and respond to any questions/requests quickly. I appreciate their guidance and support with our insurance policies."
"Thank you so much, Kathleen!"
Jennifer Hall
March 31, 2025
"Chris and his whole team have been great to work with! Very friendly and responsive whenever we call with questions regarding our policy~"
"Thank you Jen!"
Flora Worley
March 31, 2025
"We recently bought a new home and worked with Nico on Chris's team to purchase a homeowners policy, additionally switching our auto policies over to State Farm in order to take advantage of bundle savings. The experience was super smooth and easy, and we've since worked with Nico both on a cracked windshield claim and to insure a new vehicle and received the same solid, dependable, and friendly service. I wouldn't hesitate to recommend SF Queen Anne to anyone looking for a new policy!"
"Thank you Flora! We're grateful to have your insurance business and look forward to many years of providing great customer service!"
ian holten
March 31, 2025
"Chris Gibbens and Nico on his team have been great. They’ve gone out of their way to help with any questions about insurance and dealt with any issues in a prompt, professional and friendly manner that makes you feel that you are not just another policy holder but someone that they sincerely care about. I don’t want to be overly positive about insurance experiences but it’s really hard not to with the customer service I have received"
"Ian - we do sincerely care about your best interest! Thanks for noticing and thanks for the review."
Steven Sargent
March 31, 2025
"Chris and his team are very easy to work with - getting a quote and multiple policies set up was seamless! I definitely recommend working with him"
"Thank you Steven!"
Gloria Wang Shawber
March 27, 2025
"I've been a client of this office for 15 years. Chris and his team are the best! Recently we've been communicating with Mallory, who is responsive, prompt, and efficient. I'm from a multigenerational State Farm family and this team is keeping my business!"
"Gloria - thank you for 15 years of your business and many years to come! Your review brought a smile to our faces!"
Paige Lowe
March 24, 2025
"We had a crash in 2022 that ended up being a total. I'll admit that I didn't always love working with corporate state farm, but everyone in Chris's office (especially Mallory) were incredibly helpful and communicative when it came to working through that whole mess. Thank you so much for all your hard work!"
"Thank you Paige - so glad we could help you through that difficult situation!"
Chris Fobes
March 10, 2025
"I have been using Chris and Mallory for years. Very professional and make the insurance process smooth."
"Thank you Chris!!"
Shelby Farrell
March 9, 2025
"I asked a co-worker who they used for car insurance. They connected me with Chris at State Farm. It was my first time purchasing auto insurance and eventually they helped me bundle with renter’s insurance. The correspondence and communication is top tier, they explained everything to me while getting me the best deal/bundle for my situation! Highly recommend and appreciate them!"
"Thank you Shelby! It’s great to have you as a client and we’re happy to have made your first auto insurance purchase smooth!"
Ben Pham
February 26, 2025
"I've been insuring my vehicles with State Farm through Chris' office ever since I moved to Queen Anne in 2013. I've long since moved out of that area but still kept my coverage through them because the service has been top notch and their agents (Mallory and Nico in recent years) are very responsive and will find ways to organize your policies to maximize savings making it a breeze to handle adding and changing policies to all the different cars I go through over the years."
"Thank you Ben! We’re proud to continue taking care of your insurance needs even though you’re no longer in Queen Anne!"
Dylan Gorman
February 12, 2025
"I just had a great experience working with Nico as I switched from American Family Insurance over ot State Farm! My home and auto policies combined are going to save me around $2300 annually. I'm very happy with the switch and Nico & Mallory were very helpful and responsive throughout the process."
"Welcome to our agency, Dylan! We pride ourselves on providing superior customer service along with a competitive premium. Thanks for the review!"
Alyson Thompson
January 22, 2025
"I was able to get through to an agent very quickly after calling. I was connected to Mallory, who was more than helpful and worked efficiently to resolve my request. She made things super easy for me today, and I’m so grateful!"
"Thank you, Alyson! "
Jason Hubbartt
January 9, 2025
"Super fast communication and handling of issues. One of the best agents I've had in 35 years!"
"Thank you so much, Jason! One of the best insurance agents in 35 years is high praise and we appreciate it."
Jenni Pertuset
January 8, 2025
"Mallory is quick, responsive, persistent, and above all helpful."
"Thank you Jenni! Mallory does have quite the skill set and we love that she puts it to good use for our clients."
Cindy Thomsen
December 23, 2024
"I’ve been a customer for several years now. I wouldn’t go back to not having Chris and his office as our agent. They are so quick to respond and always happy to help."
"Thank you Cindy!"