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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Reed Wiman

Reed Wiman

October 2, 2024

5  out of  5
rating by Reed Wiman
"I've been with Chris and his team for more than a decade now, and could not be more pleased. It's nice to be able to call the office (or email), work with a real person, and have my questions answered, or issues solved immediately. Never thought I'd be writing a review for an insurance company, but Chris, Mallory and team have consistently gone above and beyond to save $ and cover my family. Thank you!"
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Jeffrey Lee

October 1, 2024

5  out of  5
rating by Jeffrey Lee
"Had an urgent update on my insurance that needed to be verified within an hour, they helped me get the verified insurance in like 10 minutes after calling them."
We responded:
"Happy to help provide a quick turnaround, thanks Jeffrey!"
Profile photo of Jonathan Siehl

Jonathan Siehl

September 25, 2024

5  out of  5
rating by Jonathan Siehl
"Met with Nico 9/24/24. He was professional, friendly and helpful with our decisions."
We responded:
"Thanks Jon!"
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Claire Sindlinger

September 24, 2024

5  out of  5
rating by Claire Sindlinger
"My experience with Chris Gibbens State Farm Insurance has been nothing, but smooth. Mallory on their team has been super helpful and always makes adjustments to my policy quick and easy."
We responded:
"Thank you Claire! "
Profile photo of Liza Donier

Liza Donier

September 20, 2024

5  out of  5
rating by Liza Donier
"I have worked with Mallory, the office manager, through my job and have only had a wonderful experience. Mallory is so quick to respond to questions or provide the last minute documents that I often need in my position. I would highly recommend their office!"
We responded:
"Thanks Liza!"
Profile photo of Nancy Donier

Nancy Donier

September 20, 2024

5  out of  5
rating by Nancy Donier
"I have been working with Chris’ office for my business for many years and would highly recommend them! Their whole team is extremely kind and ready to help at the drop of a hat. Our main contact is Mallory, who is truly a delight to work with. She is quick to respond to all my questions and offers suggestions and advice when needed. I have truly appreciated working with their office!"
We responded:
"Nancy - thank you so much, we’re proud to insure your business!"
Profile photo of Dani Little

Dani Little

September 18, 2024

5  out of  5
rating by Dani Little
"I'm preparing for an upcoming move and required a new renters insurance policy since I'm relocating across states. Mallory was quick and helpful; able to set me up with a new policy all in one afternoon. Moving is stressful enough and I'm so glad that they were able to make this task easy!"
We responded:
"Dani - thank you so much and good luck with the upcoming move. Glad Mallory was able to help you check one thing off your list easily!"
Profile photo of Julian Najera-Amarillas

Julian Najera-Amarillas

September 12, 2024

5  out of  5
rating by Julian Najera-Amarillas
"Mallory was amazing to work with. I submitted my information on the State Farm website and called the office to obtain renter's insurance. Everything was finished within 10 minutes and all of my questions were answered. I recommend working with Mallory for anyone trying to get insurance."
We responded:
"Thank you Julian!"
Profile photo of Chris Karam

Chris Karam

September 6, 2024

5  out of  5
rating by Chris Karam
"Mallory, the office manager is amazing to work with. She's super organized and a fantastic communicator. She has been stellar at helping us manage our policies to find the best possible coverage for our family, at the best possible price."
We responded:
"Thanks Chris and you're right, Mallory is a master communicator! Thanks for trusting us with your insurance needs. "
Profile photo of Robert Roy

Robert Roy

August 21, 2024

5  out of  5
rating by Robert Roy
"We have used Chris Gibbens-State Farm insurance since moving to Seattle in 2016. We have insured rental, home owners and cars. We could not be happier with their services. Always fast to answer questions and to modify or offer new policies. That make it all very easy."
We responded:
"Thank you Robert! Eight years in and going strong!"
Profile photo of Christina Kristl

Christina Kristl

July 31, 2024

5  out of  5
rating by Christina Kristl
"Our family have been customers for decades and this State Farm office accommodates all of our needs quickly and efficiently. The staff is always friendly and helpful."
We responded:
"Thank you Christina!"
Profile photo of Sophieee XoXo

Sophieee XoXo

July 10, 2024

5  out of  5
rating by Sophieee XoXo
"Great experience, responding very fast!"
We responded:
"Thank you!"
Profile photo of McKenna Kostrencich

McKenna Kostrencich

July 9, 2024

5  out of  5
rating by McKenna Kostrencich
"I just switched over from my old insurance provider to Chris and Mallory at State Farm because they made the whole process WAY easier and provided me with a great low rate for both my condo and car! Really appreciate the attentiveness from the whole SF team!"
We responded:
"Thanks McKenna - we're thrilled to have you as a client!"
Profile photo of Katherine Nash

Katherine Nash

June 28, 2024

5  out of  5
rating by Katherine Nash
"So glad to have switched to State Farm for auto and home insurance. Nico was very helpful in getting us a much better rate for a better plan, and did it with an ease and responsiveness that I was delighted to encounter. I only wish we had made the change sooner."
We responded:
"Thank you Katie!"
Profile photo of Ann Cassel

Ann Cassel

June 25, 2024

5  out of  5
rating by Ann Cassel
"We've been with State Farm on Queen Anne for almost 20 years and have had exceptional service. Recently we made changes to one of our policies with the help of Mallory. She was very quick with her replies and thorough with her explanations of our options. All in all, she is a fantastic tutor if you ever need help with Insurance 101."
We responded:
"Thanks Ann - we'll add "insurance tutor" to the long list of informal titles Mallory has around here!"
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JWymo 16

June 20, 2024

5  out of  5
rating by JWymo 16
"I’ve been working with them for a while now and they provide complete transparency, they help me understand the policies I have in place and any new ones fully and they are one of if not the best prompt answers as I am able to conduct business with them that would normally take a week in just two days! Thank you again!"
We responded:
"Thank you so much!"
Profile photo of caija barich

caija barich

June 19, 2024

5  out of  5
rating by caija barich
"Nico Jacobs worked very promptly to get me the best rate after switching from geico. This office responds quickly and it was so easy when they transferred my policy to my new car. So happy I switched. Thanks for taking care of me!"
We responded:
"We're happy you switched too, Caija! Thanks for trusting us with your insurance and thanks for the great review."
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Michael Paolo Magno

May 23, 2024

5  out of  5
rating by Michael Paolo Magno
"Have been with Chris and team for almost a decade now and everything has been more than I could ask for! Recently worked with Mallory and she was very quick and responsive!"
We responded:
"Thanks Paolo!"
Profile photo of Nicolas GUILLAUME

Nicolas GUILLAUME

May 22, 2024

5  out of  5
rating by Nicolas GUILLAUME
"Worked with Mallory to get my house and mother in law (DADU) insured. It was hard to fine providers that would cover both at the same address. Overall a great experience it wasn't the cheapest quote I got but, I thought that it offered the best value of coverage/price. A great experience overall."
We responded:
"Thank you, Nicolas!"
Profile photo of Elizabeth Nosti

Elizabeth Nosti

May 14, 2024

5  out of  5
rating by Elizabeth Nosti
"Maria was very helpful and knowledgable. She was efficient and answered any and all questions I had. I left with car insurance that same day and even learned a few things about life insurance. Thank you!"
We responded:
"Thanks Elizabeth!"
Profile photo of Drew Williams

Drew Williams

May 8, 2024

5  out of  5
rating by Drew Williams
"I have had a great experience working with this team. Mallory had answers to all of my questions and also responded very quickly. I would highly recommend this group."
We responded:
"Drew - thanks, we really appreciate your review!"
Profile photo of Steve

Steve

May 8, 2024

5  out of  5
rating by Steve
"I truly cannot say enough. They are so willing to help and highly responsive. If you’re looking for a great experience, people who will listen and take your questions seriously, and just genuinely care, don’t go anywhere else but here. They’re truly the best and I feel so comfortable knowing that I’m taken care by their office."
We responded:
"Thank you so much Steve!"
Profile photo of Joseph Barnes

Joseph Barnes

April 23, 2024

5  out of  5
rating by Joseph Barnes
"Mallory was very helpful and able to address my policy changes quickly. I am happy to be taken care of by this office and State Farm."
We responded:
"Thank you Joseph!"
Profile photo of Aaron Faison

Aaron Faison

April 3, 2024

5  out of  5
rating by Aaron Faison
"I worked with Mallory. She was professional, quick and friendly."
We responded:
"Thanks Aaron - we agree, Mallory is the best!"
Profile photo of Melissa Barden

Melissa Barden

April 3, 2024

5  out of  5
rating by Melissa Barden
"Just want to give a shout out to Chris Gibbens and team! I am a new customer and am so impressed with their knowledge, patience, and overall customer service they provide. Nico has been so responsive and great to work so I highly recommend working with them. All that even before me mentioning my coverage is better, and is costing less then my previous insurance!"
We responded:
"Thank you Melissa, it's great to have you with our agency!"